Streams/Categories under the following supply vehicles:


TBIPS SO
TBIPS SA (Tier 1 & 2)

TSPS SO
TSPS SA Tiers 1 & 2

ProServices SA (IT)

ProServices SA (NON-IT)

THS SO
THS SA

 

TAG HR is qualified on Levels 1, 2, and 3 for each of the categories under this supply vehicle.

 

 

TBIPS SO
TBIPS SA (Tier 1 & 2)

 

Stream 1: Applications Services


A.1. Application/Software Architect
A.3. ERP Programmer Analyst
A.5. ERP Technical Analyst
A.6. Programmer/Software Developer
A.7. Programmer/Analyst
A.8. System Analyst
A.9. System Auditor
A.10. Test Coordinator
A.11. Tester
A.12. WEB Architect
A.13. WEB Designer
A.14. WEB Developer
A.15. Web Graphics Designer
A.16. Web Multi-media Content Consultant
A.17. Webmaster

 

Stream 2: Geomatics Services

G.1. Geomatics Analyst
G.2. Geomatics Specialist
G.3. GIS Applications Analyst
G.4. GIS Application Architect
G.5. GIS Data Architect
G.7. GIS Programmer/Analyst
G.8. GIS Project Manager
G.10. GIS Web Mapping Developer
G.11. Mapping Technician

 

Stream 3: IM/IT Services

I.1. Data Conversion Specialist
I.2. Database Administrator
I.3. Database Analyst / IM Administrator
I.4. Database Modeller / IM Modeller
I.5. IM Architect
I.6. Network Analyst
I.7. Platform Analyst
I.8. Storage Architect

 

Stream 4: Business Services

B.1. Business Analyst
B.2. Business Architect
B.3. Business Consultant
B.4. Business Continuity/Disaster Recovery Specialist
B.5. Business Process Re-engineering (BPR) Consultant
B.6. Business System Analyst
B.7. Business Transformation Architect
B.8. Call Centre Consultant
B.9. Courseware Developer
B.10. Help Desk Specialist
B.11. Instructor, IT
B.12. Network Support Specialist
B.13. Operations Support Specialist
B.14. Technical Writer

 

Stream 5: Project Management Services

P.2. Enterprise Architect
P.3. HR Consultant
P.5. Project Executive
P.6. Project Administrator
P.7. Project Coordinator
P.8. Project Leader
P.9. Project Manager
P.10. Project Scheduler
P.11. Quality Assurance Specialist/Analyst

 

Stream 6: Cyber Protection Services

C.5. PKI Specialist
I.9. System Administrator
I.10. Technical Architect
I.11. Technology Architect

 

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TSPS SO
TSPS SA Tiers 1 & 2

Stream 1: Human Resources Services Stream

1.1 Human Resources Consultant
1.2 Organizational Design and Classification Consultant
1.3 Employment Equity Consultant
1.4 Employee Relation Consultant
1.5 Compensation Consultant
1.6 HR Information System Consultant
1.7 Leadership Development Consultant
1.8 Staffing Consultant
1.9 HR Policy Development Consultant
1.10 HR Assistant Consultant

 

Stream 2: Business Consulting / Change Management Stream

2.1 Business Analyst
2.2 Business Continuity Consultant
2.3 Business Consultant
2.4 Organization Development Consultant
2.5 Business Process Consultant
2.6 Change Management Consultant
2.7 Needs Analysis and Research Consultant
2.8 Business Architect
2.9 Statistical Analyst
2.10 Knowledge Management Consultant
2.11 Information/Records Management/Recordkeeping Specialist
2.12 Evaluation Services Consultant
2.13 Performance Measurement Consultant
2.14 Subject Matter Expert
2.15 Facilitator Consultant

 

Stream 3: Project Management Services Stream

3.1 Project Administrator
3.2 Project Manager
3.3 Project Leader/Executive
3.4 Project Planner
3.5 Quality Assurance/Management Specialist
3.6 Risk Management Specialist
3.7 Procurement Specialist
3.8 Financial Specialist
3.9 Project Monitor
3.10 Technical Writer
3.11 Communications Consultant

 

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ProServices SA (IT)

 

Stream 1: Application Services

1.1. Application/Software Architect
1.3. ERP Programmer Analyst
1.5. ERP Technical Analyst
1.6. Programmer/Software Developer
1.7. Programmer/Analyst
1.8. System Analyst
1.9. System Auditor
1.10. Test Coordinator
1.11. Tester
1.12. WEB Architect
1.13. WEB Designer
1.14. WEB Developer
1.15. Web Graphics Designer
1.16. Web Multi-media Content Consultant
1.17. Webmaster

 

Stream 2: Geomatics Services

2.1. Geomatics Analyst
2.2. Geomatics Specialist
2.3. Geographic Information System (GIS) Applications Analyst
2.4. GIS Application Architect
2.5. GIS Data Architect
2.7. GIS Programmer/Analyst
2.8. GIS Project Manager
2.10. GIS Web Mapping Developer
2.11. Mapping Technician

 

Stream 3: Information Management (IM)/IT Services

3.1. Data Conversion Specialist
3.2. Database Administrator
3.3. Database Analyst
3.4. Database Modeller/IM Modeller
3.5. IM Architect
3.6. Network Analyst
3.7. Platform Analyst
3.8. Storage Architect
3.9. System Administrator
3.10. Technical Architect
3.11. Technology Architect

 

Stream 4: Business Services

4.1. Business Analyst
4.2. Business Architect
4.3. Business Consultant
4.4. Business Continuity/Disaster Recovery Specialist
4.5. Business Process Re-engineering (BPR) Consultant
4.6. Business System Analyst
4.7. Business Transformation Architect
4.8. Call Centre Consultant
4.9. Courseware Developer
4.10. Help Desk Specialist
4.11.Instructor, IT
4.12. Network Support Specialist
4.13. Operations Support Specialist
4.14. Technical Writer

 

Stream 5: Project Management Services

5.2. Enterprise Architect
5.3. Human Resources (HR) Consultant
5.5. Project Executive
5.6. Project Administrator
5.7. Project Coordinator
5.8. Project Leader
5.9. Project Manager
5.10. Project Scheduler
5.11. Quality Assurance Specialist/Analyst

 

Stream 6: Cyber Protection Services

6.5. Public Key Infrastructure (PKI) Specialist

 

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ProServices SA (NON-IT)

 

Stream 8: Human Resources Services

8.1 Human Resources Consultant
8.2 Organizational Design and Classification Consultant
8.3 Employment Equity Consultant
8.4 Employee Relation Consultant
8.5 Compensation Consultant
8.6 HR Information System Consultant
8.7 Leadership Development Consultant
8.8 Staffing Consultant
8.9 HR Policy Development Consultant
8.10 HR Assistant Consultant

 

Stream 9: Business Consulting/Change Management

9.1 Business Analyst
9.2 Business Continuity Consultant
9.3 Business Consultant
9.4 Organization Development Consultant
9.5 Business Process Consultant
9.6 Change Management Consultant
9.7 Needs Analysis and Research Consultant
9.8 Business Architect
9.9 Statistical Analyst
9.10 Knowledge Management Consultant
9.11 Information/Records Management/Recordkeeping Specialist
9.12 Evaluation Services Consultant
9.13 Performance Measurement Consultant
9.14 Subject Matter Expert
9.15 Facilitator Consultant

 

Stream 10: Project Management Services

10.1 Project Administrator
10.2 Project Manager
10.3 Project Leader/Executive
10.4 Project Planner
10.5 Quality Assurance/Management Specialist
10.6 Risk Management Specialist
10.7 Procurement Specialist
10.8 Financial Specialist
10.9 Project Monitor
10.10 Technical Writer

 

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THS SO
THS SA

 

Stream 1 – Office Support

Clerk, Accounting
Clerk, Access to Information & Privacy (ATIP)
Clerk, Compensation
Clerk, Data Entry
Clerk, Finance
Clerk, General Office
Clerk, Human Resources
Clerk, Legal
Clerk, Library
Clerk, Mailroom
Clerk, Records Management
Clerk, Research
Desktop Publishing/Graphics
Driver
Project Administrator
Receptionist or Switchboard Operator
Secretary
Secretary, Legal


Stream 2 – Administrative Services

Administrative Services
Executive Assistant


Stream 3 – Operational Services

Building Technician
Building Superintendents
Construction Site Coordinator
General Labourer
Trade Helper
Stores Services Personnel

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Stream 4 – Technical Services

Assembler and Fabricator, Electronics
Assembler, Mechanical
Computer, Application Support
Computer, Website Support
Electrician
Engineer
Engineer, Aerospace
Engineer, Architectural
Engineer, Biological
Engineer, Chemical
Engineer, Electrical
Engineer, Mechanical
Inspector, Electronics
Inspector, Mechanical
Interior Designer
Designing Services
Machinist
Millwright
Stationary Engineer and Auxiliary Equipment Operator
Technician
Technician, Architectural
Technician, Biological
Technician, Chemical
Technician, Civil Engineering
Technician, Drafting
Technician, Electrical and Electronics Engineering
Technician, Geomatics
Technician, Industrial Instrument
Technician, Mechanical Engineering
Technician, Military Vehicle
Technologist
Technologist, Architectural
Technologist, Biological
Technologist, Chemical
Technologist, Civil Engineering
Technologist, Drafting
Technologist, Electrical and Electronics Engineering
Technologist, Geomatics
Technologist, Industrial Instrument
Technologist, Mechanical Engineering
Telecommunications Analyst (TCA)


Stream 5 Professional Services

Sub-Stream 5a – Finance
Auditor
Evaluation Analyst
Financial Management


Sub-Stream 5b – Procurement

Materiel Management
Procurement


Sub-Stream 5c – Communications Services

Communications
Editor
Marketing
Media Monitor
Writer
Writer, Technical


Sub-Stream 5d – Library Services

Librarian/Archivist
Library Technician


Sub-Stream 5e – Human Resources Management

Human Resources, Classification
Human Resources, Compensation
Human Resources, Employment Equity
Human Resources, General
Human Resources, Staff and Labour Relations
Human Resources, Staffing
Human Resources, Succession Planning
Organizational Design


Sub-Stream 5f – Policy and advisory Services

Access to Information and Privacy (ATIP)
Economics
Official Languages
Policy
Program Administration
Risk Management
Socioeconomics
Sociology
Special Advisor
Statistics
Strategist

 


Sub-Stream 5g – Health and Scientific

Health Sciences, Epidemiologist
Scientific, Biologist
Scientific, Chemist
Scientific, Toxicologist

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What does this privacy policy cover?

We take your privacy very seriously. This privacy policy governs and details the main privacy principles we apply to the data we collect through our services.Click here to access our privacy policy governing our corporate website.

About our services

We specialize in a variety of services. Our aim is to deliver services based on your recent browsing behavior. With our service, you should receive personalized help that is more relevant for you than the standard one you would receive without us. Click here for more information on our services.

User Choices

If you do not want to receive ads displayed by us, on your current browser and browsers we have linked to your technical identifier you can disable the display of our ads here.If you only want to opt out from your current browser uncheck the opt-out box.You can also opt-out of all matched browsers and know more about user choices.

Our commitments and adherence

Our company is an early adopter to initiatives of greater transparency and control for users. Read more about transparency and control.

Our Technology

We collect information via technical cookies placed on your browser. Read more about our technology.

Data security and retention

The security of your information is fundamental to us. We have implemented industry-standard security measures, which include the use of firewalls and encryption. Read more about data security and retention.

Please note that we may update or change this privacy policy. If we revise our privacy policy, we will post those changes to this privacy statement, and to other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any we disclose it. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective. Please click here for the latest version of the privacy policy.

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 

 







ACCESSIBLE CUSTOMER SERVICE PLAN

Our firm is committed to excellence in serving all individuals including those with disabilities. We work to create and promote equality for people with disabilities through awareness and open communication. In doing so, we take the following measures into consideration.

ASSISTIVE DEVICES:

Our services are accessible to disabled individuals. Assisted devices such as wheelchairs, walkers, and oxygen tanks are accommodated in our workplace. Our premises are wheelchair accessible. Our staff is trained not to touch or handle any assistive device without permission. We take caution not to move the assistive device or equipment such as canes, walkers out of the customers reach. We make our customers aware of any accessibility features in the area that are appropriate to their needs.

COMMUNICATION:

We communicate with individuals with disabilities in ways that take into account their disability.

For the Hearing Impaired we:

  • Speak directly to the individual so they can read our lips if they are able.
  • Offer pen and paper for written communication if they are unable to read lips.

For the Visually Impaired we:

  • Offer to read out loud to individuals.
  • Post policies printed in large, plain format.
  • Post on our website in simple formatting which is easy to read.

For Deafblind:

We communicate with an accompanied intervener or support person. We would take care to speak with the customer who is deafblind and not to the intervener.

For People with Speech or Language Impairments:

We speak slowly and clearly, communicate by pen and paper, or their choice of communication method. We are patient while allowing the individual to finish their sentences. When possible we ask questions that may be answered with a "yes", or "no".

For People who have Learning Disabilities:

We take our time and are patient when communicating with someone with a learning disability. We take into account the customer`s disability when communicating with them.

For Customers who have Intellectual/Development Disabilities:

We do not make assumptions about what they can and cannot do. We use plain language when communicating with them and provide information one piece at a time.

For those who have Mental Health Disabilities:

We demonstrate the same respect and consideration we show everyone else. When communicating, we are confident, calm and reassuring, and if in a crisis situation ask the individual to tell us the best way we can help.

For any disabled persons attempting to access our services, we individualize accommodation as required. As technology continues to change and improve, we will provide the best solution available at that time.

SERVICE ANIMALS:

We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.

We are aware that a service animal is not a pet and will refrain from touching or addressing the animal.

If we are unaware as to whether or not the animal is a pet or a service animal, we ask the individual.

SUPPORT PERSONS:

We welcome any person who may support our customer by means of communication, assisting with mobility, personal care or medical needs.

A person with a disability who is accompanied by a support person is welcome to have that person accompany them anywhere on our premises.

In the reception area, we ensure there is a chair available beside the candidate who requires the assistance. Additionally, we ensure the consultant has a second guest chair in their office to accommodate seating for the support person. We will take care to direct our communication to our customer and not to the support person.

Should we notice that our customer is having difficulty accessing our services, we ask how we can be of assistance.

NOTICE OF TEMPORARY DISRUPTION TO ACCESSIBILITY:

Should a temporary disruption occur we will notify individuals promptly. This notice will be clearly posted and will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

In the event of a planned or unexpected disruption to services or facilities for those with disabilities, we will provide prompt notification by way of:

  1. Telephone, email, poster on main door, elevators and in reception.
  2. Send email to staff so they can communicate to those affected.

TRAINING FOR STAFF:

We train all permanent staff members on our accessibility policies including team members in the positions of First Impressions Specialist, Placement Consultant, Recruiter, Corporate Service, Accounting, all Management and Principles of the firm and Temporary Employees.

This Accessible Customer Service Plan will be provided to new staff members during their initial training period, which spans approximately two weeks from their start date.

Our customer service training will be incorporated into our Initial Training Guide. A training log of who was trained when and on what will be maintained.

TRAINING WILL INCLUDE:

  • An overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard.
  • Our plan related to the customer service standard.
  • Video "Service-Ability: Transforming Ontario`s Customer"
  • How to interact and communicate with people with various types of disabilities.
  • How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person.
  • What to do if a person with a disability is having difficulty in accessing our services.
  • Staff will also be trained when changes are made to the plan.

PUTTING OUR PLAN IN WRITING:

Our written Accessible Customer Service Plan has been added to:

  • Our website;
  • Printed material posted in Reception;
  • Health and Safety Handbook for Internal Employees and New Candidates.

Accessible Formats:

Our customer service plan is in a format, which takes into account people with disabilities.

FEEDBACK PROCESS:

Customers who wish to provide feedback on the way we provide staffing services to people with disabilities can:

  • Email feedback to This email address is being protected from spambots. You need JavaScript enabled to view it.

All feedback will be directed to Accessibility Ambassador. Those offering feedback can expect to hear back from our firm within seven business days.

Complaints will be addressed according to our organization`s regular complaint management procedures.

MODIFICATIONS TO THIS OR OTHER POLICIES

Any policy of ours that does not respect and promote the dignity and independence of people with disabilities will be modified or removed.

EMERGENCY PREPAREDNESS FOR EMPLOYEES WITH DISABILITIES

An individualized plan for emergency preparedness for employees with disabilities will be made if a disability is brought to our attention.

ACCESSIBILITY PLAN AND POLICIES FOR TAG HR

This 2014-21 accessibility plan outlines the policies and actions that TAG HR will put in place to improve opportunities for people with disabilities.

STATEMENT OF COMMITMENT

TAG HR is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

ACCESSIBLE EMERGENCY INFORMATION

TAG HR will continue to provide employees with disabilities with individualized emergency response information when necessary.

TRAINING

TAG HR will continue to provide training to employees and staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training has been integrated into the company’s existing training schedule.

INFORMATION AND COMMUNICATIONS

TAG HR is committed to meeting the communication needs of people with disabilities. We have, and will continue to, consult with people with disabilities to determine their information and communication requirements.

In 2015, TAG HR took the following steps to make all new websites and content on those sites conform with WCAG 2.0: 

  • When building and updating the company’s websites, we referred to WCAG 2.0 to ensure appropriate measures to comply were fulfilled.
  • We took into account (and will continue to) all feedback about our website in order to accommodate the needs of people with disabilities, to the best of our ability.

Moving forward, TAG HR will continue to take the following steps to ensure existing feedback processes are accessible to people with disabilities: 

  • Those who wish to provide feedback on the way TAG HR provides services to people with disabilities can email or telephone our firm. Contact information is posted on our website and in our reception areas.

TAG HR has taken the following steps to ensure all publicly available information is made accessible upon request: 

  • As of January 1, 2016 those who require publicly available information can make a request via the contact information posted on our website. We will take into account their disability when making the necessary provisions.

TAG HR will take the following steps to make all websites and content confirm with WCAG2.0 Level AA by January 1, 2021.

  • When building or significantly changing the company’s website, we will refer to the required standards of WCAG 2.0 by January 1, 2021.
  • We will take into account any feedback about our website to accommodate the needs of people with disabilities, to the best of our ability.

EMPLOYMENT

TAG HR is committed to fair and accessible employment practices. We will continue take the following steps to notify candidates and staff, when requested the company will accommodate people with disabilities during the recruitment and assessment processes and when people are hired.

  • The company’s Accessible Customer Service Plan welcoming Assistive Devices, Service Animals, and Support Persons is posted on our website and in reception areas.
  • During the recruitment and assessment process we communicate with candidates with disabilities in ways that take into account their disability and request that our clients make accommodations accordingly.

TAG HR will take the following steps to develop and put in place a process for developing individual accommodation plans and return to work policies for employees that have been absent due to a disability.

  • An individualized plan for emergency preparedness for employees with disabilities will continue to be created should a disability be brought to our attention.
  • An Individualized return to work plan will be created for an employee who has been absent due to a disability.
  • Accommodations will be made to meet individual needs in the workplace due to a disability which is brought to our attention

We will take the following steps to ensure the accessibility needs of employees are taken into account if the company uses performance management, career development and redeployment processes.

  • To identify and locate opportunities for performance management, career development and redeployment processes that are available to those employees with disabilities, are comparable to those employees without.

DESIGN OF PUBLIC SPACES

TAG HR will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces.

In the event of a service disruption, we will notify our candidates and employees of the service disruption and of alternatives, if available.

 

INFORMATION

For more information on this accessibility plan, please contact Receptionist at:

Phone: 613-567-0222 Ext 0

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Accessible formats of this document are available free upon request.

 

 







POLITIQUE DE SERVICE À LA CLIENTÈLE EN MATIÈRE D’ACCESSIBILITÉ:

Notre agence s’engage à faire preuve d’excellence dans son service à la clientèle, y compris à l’endroit des personnes handicapées. Nous visons à ce que ces personnes soient traitées sur un pied d’égalité avec les autres en favorisant la sensibilisation et la communication ouverte. Dans cette optique, nous tenons compte des mesures suivantes.

APPAREILS FONCTIONNELS:

Nos services sont accessibles aux personnes handicapées. Les lieux de travail sont adaptés pour les appareils fonctionnels – fauteuils roulants, déambulateurs, bouteilles d’oxygène. Nos bureaux sont accessibles en fauteuil roulant. Notre personnel est formé et sait qu’il ne faut manipuler aucun appareil fonctionnel sans permission. Nous nous assurons de ne pas déplacer ces appareils ou tout équipement tel que des cannes ou déambulateurs hors de la portée de nos clients. Nous informons notre clientèle des options d’accessibilité dans les environs qui peuvent correspondre à leurs besoins.

COMMUNICATION:

Notre agence communique avec les personnes handicapées en tenant compte de leur handicap.

Avec les malentendants:

  • Nous nous adressons directement à la personne pour qu’elle puisse lire nos lèvres. .
  • Autrement nous offrons papier et stylo à la personne pour communiquer par écrit.

Avec les malvoyants:

  • Nous offrons de lire les documents à voix haute.
  • Nous affichons nos politiques en gros caractères et en format simple.
  • Nous prenons soin d’utiliser un format simple et clair dans notre site Web pour faciliter la lecture.

Avec les personnes sourdes et aveugles:

Nous communiquons avec l’aide d’un intervenant accompagné ou d’une personne-ressource. Nous nous assurons alors de parler au client qui est sourd et aveugle, et non à l’intermédiaire.

Avec les personnes souffrant de troubles orthophoniques:

Nous parlons lentement et clairement, nous communiquons par écrit ou nous avons recours à la méthode de communication de leur choix. Nous sommes patients pour laisser la personne finir ses phrases; quand possible, nous posons des questions qui répond avec un « oui » ou un « non ».

Avec les personnes souffrant de difficultés d’apprentissage:

Nous prenons notre temps et nous sommes patients. Nous tenons compte du handicap lorsqu’on communiqueavec lui.

Avec les personnes souffrant d’une déficience intellectuelle ou d’un trouble développemental :

Nous ne présumons pas ce qu’ils peuvent ou ne peuvent pas faire. Nous avons recours à un langage simple et offrons des renseignements un détail à la fois.

Avec les personnes qui souffrent de troubles de santé mentale:

Nous faisons preuve du même respect qu’avec tout le monde. Lorsque nous communiquons avec ces personnes, nous nous montrons confiants, calmes et rassurants. En cas de crise, nous demandons à la personne de nous indiquer la meilleure façon de l’aider.

Pour toutes les personnes handicapées qui cherchent à bénéficier de nos services, nous personnalisons nos moyens d’accueil. À mesure que la technologie évolue, nous offrirons la meilleure solution disponible.

ANIMAUX D’ASSISTANCE:

Nous accueillons les personnes handicapées accompagnées d’un animal d’assistance dans nos locaux ouverts au publique.

Nous savons que les animaux d’assistance ne sont pas des animaux de compagnie et nous évitons de les toucher ou d’interagir avec eux.

Lorsque nous ne savons pas s’il s’agit d’un animal de compagnie ou d’assistance, nous posons la question au client.

PERSONNES DE CONFIANCE:

Nous accueillons toute personne venue accompagner d’un client pour l’aider à communiquer, à se déplacer, ou à s’occuper de ses soins personnels ou médicaux.

La personne handicapée est libre de demander que sa personne de confiance l’accompagne où elle le souhaite dans nos locaux.

À la réception, nous nous assurons de mettre une chaise à côté du candidat qui a besoin d’être accompagné. Par ailleurs, nous nous assurons que le conseiller qui accueille ces personnes ait une chaise à disposition dans son bureau pour la personne de confiance. Nous nous assurerons ainsi de communiquer avec le client plutôt qu’avec l’accompagnateur.

Si nous remarquons que notre client a de la difficulté à avoir accès à nos services, nous lui demandons de quelle façon nous pouvons l’aider.

AVIS D’INTERRUPTION TEMPORAIRE:

En cas d’interruption temporaire, nous aviserons nos clients dans les moindres délais. Cet avis sera affiché visiblement et indiquera la raison de l’interruption, sa durée prévue et une description des installations ou services de remplacement, si disponible.

Dans l’éventualité d’une interruption prévue ou imprévue de l’accès aux installations ou aux services de placement utilisés par des personnes handicapées, nous aviserons notre clientèle :

  1. par téléphone, par courriel ou au moyen d’un avis affiché sur la porte principale, dans les ascenseurs ou à la réception;.
  2. en envoyant un courriel à notre personnel pour qu’il puisse communiquer avec les personnes qui en sont affectés.

FORMATION DU PERSONNEL:

Notre agence offre une formation sur ses politiques en matière d’accessibilité à son personnel, y compris les employés affectés à l’accueil, à la dotation, au recrutement, aux services de l’administration et à la comptabilité ainsi qu’à tous les cadres, associés de l’agence et employés temporaires.

La présente Politique de service à la clientèle en matière d’accessibilité sera intégrée dans notre guide de formation initiale. Un journal d’entrainement des formations sera tenu, avec le nom des participants, la formation offerte et la date.

LA FORMATION COMPRENDRA LES ÉLÉMENTS SUIVANTS:

  • Un sommaire de la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario et les exigences liées aux normes de service à la clientèle.
  • Notre politique relative aux normes de service à la clientèle
  • La vidéo « Service-ABILITÉ : Renouvellement des services à la clientèle de l’Ontario ».
  • La façon d’interagir et de communiquer avec les personnes ayant des handicaps divers.
  • La façon d’interagir avec les personnes handicapées qui utilisent un appareil fonctionnel ou qui ont besoin de l’aide d’un animal d’assistance ou d’une personne de confiance
  • La voie à suivre si une personne handicapée a des difficultés à accéder aux services de notre agence.
  • Le personnel sera aussi formé lorsque des modifications seront apportées à la politique.

NOTRE POLITIQUE, PAR ÉCRIT:

Notre Politique de service à la clientèle en matière d’accessibilité a été intégrée

  • aux courriels de confirmation d’entrevue pour les candidats;
  • à notre site Web;
  • aux documents imprimés tenus à la réception

Formats accessibles:

Notre politique de service à la clientèle sera fourni dans un format qui tient compte des besoins des personnes handicapées.

PROCESSUS DE RÉTROACTION:

Les clients qui souhaitent faire réagir à la façon dont nous offrons nos services de dotation aux personnes handicapées peuvent :

  • faire parvenir leur rétroaction à l’adresse This email address is being protected from spambots. You need JavaScript enabled to view it.

Les commentaires seront transmis à notre « ambassadeur à l’accessibilité ». Nos correspondants peuvent s’attendre à une réponse de notre agence dans les sept jours qui suivent.

Les plaintes seront traitées conformément à nos politiques habituelles de gestion des plaintes.

MODIFICATIONS AU PRÉSENT DOCUMENT OU À D’AUTRES POLITIQUES

Toute politique de notre agence qui ne respecte ni ne fait la promotion de la dignité et de l’autonomie des personnes handicapées sera modifiée ou supprimée.

PLANIFICATION D’URGENCE POUR LES EMPLOYÉS AYANT DES HANDICAPS

Un plan distinct de préparation aux situations d’urgence pour les employés ayant des handicaps sera établi un handicap est porté à notre attention.

PLAN ET POLITIQUES D’ACCESSIBILITÉ POUR TAG HR

Le présent plan d’accessibilité 2014-2021 énonce les politiques et mesures qu’TAG HR entend mettre en oeuvre pour améliorer les possibilités offertes aux personnes ayant une incapacité.

DÉCLARATION D’ENGAGEMENT

TAG HR s’engage à traiter toutes les personnes en respectant leur dignité et leur autonomie. Nous croyons à l’intégration et à l’égalité des chances. Nous nous engageons à répondre aux besoins des personnes handicapées dans un délai raisonnable ainsi qu’à prévenir et à supprimer les obstacles auxquels font face ces personnes conformément à la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario.

INFORMATION SUR LES MESURES OU PLANS D’URGENCE ACCESSIBLES

TAG HR continuera d’offrir à ses employés handicapés des renseignements personnalisés relatifs aux mesures ou plans d’urgence.

FORMATION

TAG HR continuera d’offrir à ses employés et aux autres membres de son personnel une formation portant sur la législation ontarienne sur l’accessibilité et sur les divers aspects du Code des droits de la personne qui se rapportent aux personnes handicapées. Ces formations sont d’ailleurs intégrées au programme de formation existant de l’entreprise.

INFORMATION ET COMMUNICATIONS

TAG HR s’engage à répondre aux besoins des personnes handicapées en matière de communication. Nous consulterons les personnes handicapées pour déterminer leurs besoins en matière d’information et de communications.

TAG HR prendra les mesures suivantes pour rendre tous les nouveaux sites Web, ainsi que leur contenu, conformes aux Règles pour l’accessibilité des contenus Web (WCAG) 2.0, au plus tard le 1er janvier 2014 :

  • Lorsque nous créerons un nouveau site Web ou modifierons substantiellement le site de l’entreprise, nous nous référerons aux WCAG 2.0 afin de prendre les mesures adéquates.
  • Nous tiendrons compte de tout commentaire concernant notre site Web en vue de satisfaire aux besoins des personnes handicapées au mieux de nos capacités.

TAG HR continuera de prendre les mesures suivantes pour faire en sorte que les procédures de rétroaction existantes soient accessibles aux personnes handicapées sur demande, au plus tard le 1er janvier 2015 :

  • Quiconque désire soumettre des commentaires sur la façon dont TAG HR offre ses services aux personnes handicapées peut le faire par courriel ou par téléphone. Nos coordonnées sont affichées dans notre site Web et à la réception de notre entreprise.

TAG HR prendra les mesures suivantes pour assurer que l’ensemble de l’information mise à la disposition du public soit accessible sur demande, au plus tard le 1er janvier 2016 :

  • D’ici au 1er janvier 2016, les personnes qui ont besoin que des informations de nature publique soient rendues accessibles pourront en faire la demande de la façon indiquée dans notre site Web. Nous tiendrons compte de leur handicap en prenant les dispositions nécessaires.

TAG HR prendra les mesures suivantes pour rendre tous les sites Web, ainsi que leur contenu, conformes aux Règles pour l’accessibilité des contenus Web (WCAG) 2.0 (Niveau AA), au plus tard le 1er janvier 2021 :

  • Lorsque nous créerons un nouveau site Web ou modifierons substantiellement le site de l’entreprise, nous nous référerons aux WCAG 2.0 afin de prendre les mesures adéquates.
  • Nous tiendrons compte de tout commentaire concernant notre site Web en vue de satisfaire aux besoins des personnes handicapées au mieux de nos capacités.

EMPLOI

TAG HR s’engage à adopter des pratiques d’emploi impartiales et accessibles. Nous continuerons de prendre les mesures suivantes pour informer le public et le personnel que, sur demande, l’entreprise s’adaptera aux besoins des personnes handicapées lors des processus de recrutement et d’évaluation, ainsi qu’au moment de l’embauche :

  • Notre politique de service à la clientèle en matière d’accessibilité, qui prévoit une place pour les appareils fonctionnels, animaux d’assistance et personnes de confiance, est affichée dans notre site Web et à la réception de notre entreprise.
  • Lors du recrutement et du processus d’évaluation, nous communiquons avec les candidats ayant une incapacité en tenant compte de leur handicap, et nous demandons à nos clients de prendre des mesures d’adaptation en conséquence.

TAG HR prendra les mesures suivantes pour concevoir et mettre en place un processus d’élaboration de plans d’adaptation individualisés et de politiques de retour au travail pour les employés qui se sont absentés du fait d’un handicap :

  • Nous continuerons de créer un plan personnalisé de mesures d’urgence pour les employés ayant une incapacité dans l’éventualité où un handicap est porté à notre attention.
  • Nous établirons un plan personnalisé de retour au travail pour tout employé qui a dû s’absenter du fait d’un handicap.
  • Nous ferons des adaptations pour répondre aux besoins des personnes qui nous signaleront un handicap.

Nous prendrons les mesures suivantes pour veiller à ce que les besoins en matière d’accessibilité des employés handicapés soient pris en compte si notre entreprise a recours à des procédures de gestion du rendement, de perfectionnement et de réaffectation :

  • Nous dépisterons les occasions en matière de gestion du rendement, de perfectionnement et de réaffectation qui peuvent s’offrir et veillerons à ce qu’elles soient comparables pour les employés ayant une incapacité et ceux qui n’en ont pas.

CONCEPTION DES ESPACES PUBLICS

L’entreprise TAG HR se conformera aux normes pour la conception des espaces publics lorsqu’elle construira ou procèdera à des rénovations importantes à des lieux publics.

En cas de perturbation des services, nous aviserons nos candidats et employés de l’interruption des services et des solutions de rechange.

 

POUR EN SAVOIR PLUS

Pour tout complément d’information sur ce plan d’accessibilité, veuillez communiquer avec Réceptionniste aux coordonnées suivantes :

Téléphone: 613-567-0222, Ext 0

Courriel: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ce document est disponible dans des formats accessibles sur demande.

 

 

 

 

 

 

GET IN TOUCH WITH US

Email:
This email address is being protected from spambots. You need JavaScript enabled to view it.

Phones:
Ottawa Office: +1 613 567 0222 Toronto (GTA): +1 647 725 9476 Montreal: +1 514 225 7634 Vancouver: +1 778 588 7493 Calgary: +1 403 456 2011

Address:
420 O'Connor St
Ottawa, ON, K2P 1W4
Canada

Hours of operation: Monday to Friday (8am - 5pm EST)

 

Expertise

Areas of Expertise 

TAG HR is the recruitment specialist many of the most successful private sector clients as well as public sector partners within the National Capital Region turn to when they need contract or permanent recruitment solutions. 

There’s no substitute for experience and we have been working to support candidates and clients for over 25 years.

Many of our Talent Acquisition Specialists have both industry and recruiting experience which allows them to meaningfully engage with consultants and candidates to explore their previous career experience and help them visualize where they want to be in the next 5 to 10 years of their career.

Our people are the best at what they do; our comprehensive learning and development program ensures that they are comprehensively trained on employment labour codes, and procurement rules, procedures and policy for our federal government partners as well as our private sector clients.

They are required to stay on top of the latest recruitment methodologies and processes to deliver the most effective solutions to our clients. They attend conferences in the United States and across Canada to ensure that they are exceeding industry norms and client expectations.

Permanent

Permanent Recruitment

Business Development Account Managers are experts in understanding client needs, industry changes, and work to stay on top of the latest trends and shifts in the economy.  This powerful combination enables us to find, evaluate, and place the right candidates, delivering a completely customised strategic staffing solution for each Client’s particular needs.

Our Business Development Account Managers will save you time and energy and most importantly connect you with the most precious commodity of all…qualified, accomplished and talented people that will exceed your expectations. 

Contact our Business Development Account Managers today and let’s discuss how we can help with your talent and recruitment requirements today.

                         Register Today!

 

Contract

Contract  Recruitment

Having a flexible workforce that have the right skills and attitude, who can hit the ground running and who are available exactly when you need them is the real value of partnering with TAG HR.

Whether you need people for a specific project, require particular expertise or are looking to meet an increase in your organizational demands, contractors and temporary staff can offer the perfect complement to your permanent workforce.

TAG HR works to build and maintain strong and integrity based networks across industries so that we can draw on our relationships to find the best talent and grow our list of trusted partners in the private and public sectors.

Our Talent Management Specialists and Business Development Account Managers have in depth knowledge of local and national markets and specific fields of expertise.

 

WHY HIRE SOMEONE ON A TEMPORARY BASIS?

-    Extensive experience and a high level of market responsiveness;

-    Increased productivity from day one;

-    High quality transferable skills; contractors and temps bring an entrepreneurial mind set and wide-breadth of experience;

-    Ability to have an ‘outside’ perspective brought in to review current practices and projects on an as needed basis;

-    Budget certainty - you know the costs and time frame from the outset; and

-    You have the flexibility to extend their contract if the budget allows, but it’s not necessary if the fit isn’t right with your current team.

Our Clients understand that we have a vested in interest in maintaining a relationship with them, and that we will work to find the right person, with the right skills, education, experience and professionalism to join their team. 

 

 

TAG HR FOLLOW US

RT @TimTierney: Ottawa's 2016 Immigrant Entrepreneur Award goes to CEO of @TAGHR, Seema. Class act bringing her team on stage! Bravo!!! #ot…

About 2 years ago

Contact us

Get in touch with us

Email:
info@taghr.com

Phones:
Ottawa Office: +1 613 567 0222 Toronto (GTA): +1 647 725 9476 Montreal: +1 514 225 7634 Vancouver: +1 778 588 7493 Calgary: +1 403 456 2011

Address:
420 O'Connor St
Ottawa, ON, K2P 1W4
Canada